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Best Western Hotels & Resorts oferuje inny rodzaj atmosfery pracy, miejsce, w którym każdy zbiera się wokół wspólnego celu. W rzeczywistości, pomaganie sobie nawzajem jest sercem naszej organizacji, która rozpoczęła się jako nieformalny system rekomendacji w 1946 roku wśród hoteli członkowskich skupionych na idei "pomagamy sobie wzajemnie". Dziś ponad 1000 naszych pracowników korporacyjnych kontynuuje tradycję pomagania członkom - i sobie nawzajem - w osiąganiu sukcesów.


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Assistant Revenue Manager

Assistant Revenue Manager

Best Western International, is looking to recruit an individual for our Warsaw Office to be responsible for building revenue growth, developing and sustaining strong hotel partner relationships within the Polish market. The core focus for this position is to drive revenue for a defined area
through managing a portfolio of local hotels.

Essential Job Functions

  • Operate & Manage a Channel Management Service for hotels.  Utilise a channel management tool, competitor price reporting tool and best practices to make recommendations to hotels and assist in setting rates and availability
  • Supply hotels with Revenue, Sales, Customer Service & Systems training and provide suitable training materials to reinforce information delivered
  • Provide ongoing Revenue, Sales & Systems support to hotel staff and management in a fashion deemed suitable to the support required be it hotel visit, telephone support or online webinar
  • Evaluate market trends and competitor activity and provide analysis and recommendations to the hotel’s management. Outside of these revenue reviews, take all opportunities to lead or instruct a hotel in maximizing revenue for their property, offer and conduct revenue management support & training when appropriate
  • Solicit hotels for rates or special offers.  Assist with the solicitation and loading rates on the Brand Sales Channels and communicate information on new Rates and Promotions to all relevant parties
  • Ensure all hotel information and images are kept up to date and relevant throughout all Brand Channels, assist with the system build of new properties, where all accurate information must be sourced and then confirmed
  • Contribute ideas and content to country branded website on a continuous basis to increase Search Engine Optimization and revenue generation for Best Western hotels
  • Contribute information to the country level Brand Portal, viewed by hotels staff, ensuring that the content is up to date, appealing, relevant and reviewed on a regular basis
  • Maintain & Develop Key Relationships with hotels, global teams and 3rd Party partners to drive revenue performance
  • Track and implement new online initiatives as they emerge such as, new Social Media trends, to drive online performance
  • Provide support by performing a variety of routine and some non routine clerical and support functions in accordance with standard procedures
  • Generate a monthly activity report along with other routine and non routine financial reports
  • Communicate, by whatever method deemed most suitable, all important and relative information to hotels

Essential Job Requirements

  • Minimum 2-5 years experience in a revenue role, preferably within the hotel industry
  • Proficiency in MS Office Products, (Excel, Word and PowerPoint)
  • Experienced and confident presentation skills
  • Experience in working with Property Management Systems & within a front office or reservations environment
  • Excellent verbal and written communication skills
  • Team player but with the ability to work on one’s own initiative
  • Strong organizational skills with attention to detail
  • Ability to influence internal and external decision makers
  • Demonstrated problem solving skills
  • Good General knowledge of the Hotel Industry
  • Strong communicator with the ability to quickly build relationships with all existing and new members
  • Fluent English Speaker, additional language an advantage

We offer

  • Career within a global hotel chain
  • Salary according to qualifications and skills
  • Employee scheme and pension scheme on offer after initial trial period
  • A dynamic and busy working environment



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